Information We Collect
We collect information to provide better services to our customers. This includes:
- Personal Data: Name, email address, phone number, and shipping address provided during checkout or registration.
- Technical Data: IP address, browser type, and device information collected automatically via cookies.
- Vehicle Data: Engine specifications or VIN numbers provided for technical support or product compatibility.
2. How We Use Your Information
We use your data strictly for:
- Processing and shipping your orders.
- Providing 24/7 technical support via our AI-driven CRM.
- Sending order updates and occasional technical bulletins (if opted-in).
- Improving website performance and security.
3. Data Storage & Security
As a developer of high-end electronics, we take data security seriously.
- Encryption: All personal data is transmitted via Secure Socket Layer (SSL) technology.
- Retention: We store your information only as long as necessary to fulfill orders and provide warranty support.
- No Third-Party Sales: We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted partners (like DHL/FedEx) to deliver your order.
4. Cookie Policy
Our website uses “cookies” to enhance your experience.
- Functional Cookies: To remember items in your shopping cart and process your order.
- Analytical Cookies: To understand site traffic and user behavior (Google Analytics).
- You can choose to disable cookies through your browser settings, though some site features may not function correctly.
5. Your Rights (GDPR & CCPA)
Regardless of your location, we respect your privacy rights:
- Access & Deletion: You have the right to request a copy of your data or ask for its permanent deletion.
- Opt-out: You can unsubscribe from our mailing list at any time.
- To exercise these rights, please contact our support.
6. Third-Party Services
Our store integrates with professional services to ensure secure operations:
- Payments: Stripe and PayPal (PCI-DSS compliant).
- Support: WhatsApp and AI-integrated CRM systems.
These providers have their own privacy policies regarding how they handle your data.